SiteTracker is a web based application that houses all key information and documentation on our client’s site visit orders. It provides real time tracking and transparency of order information every step of the way.
SiteTracker also sends electronic notification when ECS encounters a problem during the site visit process. If we cannot gain access to a provider office or if the contact information you have provided is not correct, specified client personnel will be notified from SiteTracker automated email notification system. This proven exception management process facilitates the necessary communication required to resolve issues without wasting time.
Site Tracker Features:
- Automated nightly upload of client orders
- Web based application with client login
- Access to key site visit information
- Automated email notifications when access is denied
- Turn time metrics updated daily
- Order export capabilities
- Automated nightly transmission of completed client orders